Monitoring

Lugo’s managed service and monitoring platform offers our customers alerts, security, patch management, data backup and recovery for all your IT related devices such as desktops, notebooks, servers, storage systems, networks and applications.  Offloading routine infrastructure management to an experienced managed services professional such as Lugo lets you concentrate on running your business, with fewer interruptions due to IT issues

Lugo’s premium offering provides a fully managed service that covers everything from alerts through to problem resolution

Why Should You Care ?

Just like larger companies, small businesses need technology to operate efficiently and to compete effectively. But as reliance on IT grows, the resources to support an increasingly complex IT environment may not. In many small businesses, IT resources are scarce, and can be quickly overwhelmed with the day-to-day responsibilities of keeping the IT infrastructure that the business depends on up and running

If you fall behind in keeping up with things such as backups, patches and security, the odds are that you’ll face an IT outage or another problem down the road that will negatively impact your business. For instance, if your e-mail server, customer relationship management system, financial application or network goes down unexpectedly, you face substantial productivity and revenue losses as a result

Lugo does not just act as your 9 to 5 IT department, we will take care of routine IT infrastructure monitoring and management around the clock. By proactively monitoring and maintaining your systems, Lugo can help you avoid many technology problems in the first place. Should an issue occur, one of our experienced technicians can troubleshoot and resolve it more efficiently.